PingWaiter - Trust

PingWaiter Trust Center

"We believe running digital ordering and service operations should never compromise privacy or security."

— Mike Mcmohan, Chief Executive Officer

Mike Mcmohan

The protection, security, and privacy of your venue data matters to you and to us.

At PingWaiter, we prioritize customer and business data security across every part of our platform.

That is exactly why the PingWaiter Trust Center exists.

Our Trust Center is designed to give you peace of mind and keep both your team and your guests secure. PingWaiter uses tenant-separated architecture and controlled access boundaries so each venue's operational data remains isolated and protected.

As hospitality technology evolves, we continue improving PingWaiter so you can run smoother service, faster order handling, and safer daily operations.

PingWaiter exists to close the gap between guest expectations and real-world service operations, while maintaining strong trust, security, and compliance foundations.

Mike Mcmohan

Built on privacy.

From menu management to live order flow, PingWaiter is built with privacy-first data handling to keep sensitive information protected.

Committed to security.

Threats evolve constantly. Our infrastructure, access controls, and operational safeguards are designed to reduce risk and help protect your business data from day one.

Tools for compliance.

Every business must meet privacy and regulatory obligations. PingWaiter provides practical controls and processes to support your compliance responsibilities.